Shipping and delivery information

In order to ensure prompt and timely delivery to our valued customers, the Borsalino e-boutique partners with the best express delivery services available. Delivery services are selected according to the destination of your shipment, as well as the type of product(s) being shipped.
At the bottom of this page, you will find a list of countries to which the Borsalino e-boutique sends and an estimated cost of shipment to each.
The cost of shipment will be listed in your Shopping Cart and will be added to the total cost of your order on the Checkout screen.
The total amount will be charged to you upon your confirmation of payment.

Order processing:
Orders are processed between 9am and 5pm GMT Monday to Friday. Orders placed after 5pm on Friday evening will be processed the following Monday.
- Products listed in the Borsalino e-boutique as "In Stock", "High" or "Low" will be processed and sent within 1 or 2 working days from the receipt of your payment by Zerogrey Srl.
- "Availability: Low" simply means that the product is in stock but that the customer should purchase the product quickly as it may sell out soon. It will be sent within 1 or 2 working days.
- In the event that products are listed as "Availability: On Request", they will be sent within 3 consecutive working days following their receipt in Zerogrey Srl's warehouse(s). Please note that it can therefore take up to several weeks to ship "On Request" items.
- In the event that one or more of the products are not available, e.g. if the availability conflicts with that listed on the Borsalino e-boutique website or if a late shipment is required for any reason, Zerogrey Srl will contact you via email in order to communicate this information.
- Please be aware that first-time buyers may encounter processing delays due to necessary identity and information clarification.

Reviewing your order:
In order to review and verify the information relating to your order, please log in to your account on this website and click on "My Orders" (visible on all pages of the e-boutique). On the "My Orders" page, click your order number to view your order details.

Tracking your order:
In order to follow the initial progress of your order through our system, you can view its "Status" beside each order number in "My Orders". Once the package is sent, you will receive a tracking number. You can enter this number on the courier's homepage to track the real-time shipping status of your order from initial shipment to arrival.

Shipping times:
- In general, shipments in Italy are delivered within 24 to 48 hours from the time of sending.
- Shipments to the rest of the European Union take approximately two-three days.
- Shipments to the rest of the world take approximately four-five working days (not accounting for customs delays, which are discussed below).
For any requests, questions or feedback, please contact our Customer Service team.

Taxes and international customs duties

Inside the European Union:
There are no additional custom fees or duties on products shipped to countries within the European Union. Customers will not have to pay anything extra on receipt of their products.

Outside the European Union:
Shipments to destinations outside the European Union are exempt from Italian Value Added Tax. However, they may be subject to import taxes or customs duties that will be determined when the package reaches its country of destination. Such customs duties are solely payable by the receiver of the package, who will pay said fees to the shipping service or to the proper governing authorities.

N.B: Shipping to the United States of America
As above, products shipped to the USA are subject to custom fees and import duties. The receiver of the package is responsible for paying these fees. Also, US customs require that the receiver provides a social security number or Non US Citizen Import Number - CBP Customs Border Protection Assigned Number. Please note that orders over 250 dollars may experience slight delays in US customs.

Failure to clear customs:
The onus is on the customer to ensure that their package clears customs by providing customs with all the necessary information and/or fees. If your package does not clear customs, it will be returned to our warehouse. See our Return Policy for more information.

Countries and shipping cost

Below please find the list of countries which the Borsalino e-shop is currently able to ship to. The displayed shipping costs change in accordance with the actual weight of your shopping cart. The final shipping cost will be displayed in your cart.

Afghanistan - USD 27.77
Aland Islands - USD 27.77
Albania - USD 27.77
Algeria - USD 27.77
American Samoa - USD 27.77
Andorra - USD 27.77
Angola - USD 27.77
Anguilla - USD 27.77
Antarctica - USD 27.77
Antigua And Barbuda - USD 27.77
Argentina - USD 27.77
Armenia - USD 27.77
Aruba - USD 27.77
Australia - USD 27.77
Austria - USD 27.77
Azerbaijan - USD 27.77
Bahamas - USD 27.77
Bahrain - USD 27.77
Bangladesh - USD 27.77
Barbados - USD 27.77
Belarus - USD 27.77
Belgium - USD 27.77
Belize - USD 27.77
Benin - USD 27.77
Bermuda - USD 27.77
Bhutan - USD 27.77
Bolivia - USD 27.77
Bosnia And Herzegovina - USD 27.77
Botswana - USD 27.77
Bouvet Island - USD 27.77
Brazil - USD 57.85
British Indian Ocean Territory - USD 27.77
Brunei Darussalam - USD 27.77
Bulgaria - USD 27.77
Burkina Faso - USD 27.77
Burundi - USD 27.77
Cambodia - USD 27.77
Cameroon - USD 27.77
Canada - USD 93.72
Canary Islands - USD 27.77
Cape Verde - USD 27.77
Cayman Islands - USD 27.77
Central African Republic - USD 27.77
Chad - USD 27.77
Chile - USD 27.77
China - USD 72.89
Christmas Island - USD 27.77
Cocos (keeling) Islands - USD 27.77
Colombia - USD 27.77
Comoros - USD 27.77
Congo - USD 27.77
Congo, The Democratic Republic Of The - USD 27.77
Cook Islands - USD 27.77
Costa Rica - USD 27.77
Cote D'ivoire - USD 27.77
Croatia - USD 27.77
Cuba - USD 27.77
Cyprus - USD 27.77
Czech Republic - USD 27.77
Denmark - USD 27.77
Djibouti - USD 27.77
Dominica - USD 27.77
Dominican Republic - USD 27.77
Ecuador - USD 27.77
Egypt - USD 27.77
El Salvador - USD 27.77
Equatorial Guinea - USD 27.77
Eritrea - USD 27.77
Estonia - USD 27.77
Ethiopia - USD 27.77
Falkland Islands (malvinas) - USD 27.77
Faroe Islands - USD 27.77
Fiji - USD 27.77
Finland - USD 27.77
France - USD 27.77
French Guiana - USD 27.77
French Polynesia - USD 27.77
French Southern Territories - USD 27.77
Gabon - USD 27.77
Gambia - USD 27.77
Georgia - USD 27.77
Germany - USD 24.30
Ghana - USD 27.77
Gibraltar - USD 27.77
Greece - USD 27.77
Greenland - USD 27.77
Grenada - USD 27.77
Guadeloupe - USD 27.77
Guam - USD 27.77
Guatemala - USD 27.77
Guernsey - USD 27.77
Guinea - USD 27.77
Guinea-bissau - USD 27.77
Guyana - USD 27.77
Haiti - USD 27.77
Heard Island And Mcdonald Islands - USD 27.77
Holy See (vatican City State) - USD 27.77
Honduras - USD 27.77
Hong Kong - USD 27.77
Hungary - USD 27.77
Iceland - USD 27.77
India - USD 27.77
Indonesia - USD 27.77
Iran, Islamic Republic Of - USD 27.77
Iraq - USD 27.77
Ireland - USD 27.77
Isle of Man - USD 27.77
Israel - USD 27.77
Italy - USD 27.77
Jamaica - USD 27.77
Japan - USD 27.77
Jersey - USD 27.77
Jordan - USD 27.77
Kazakhstan - USD 27.77
Kenya - USD 27.77
Kiribati - USD 27.77
Korea, Democratic People's Republic Of - USD 27.77
Korea, Republic Of - USD 27.77
Kosovo - USD 27.77
Kuwait - USD 27.77
Kyrgyzstan - USD 27.77
Lao People's Democratic Republic - USD 27.77
Latvia - USD 27.77
Lebanon - USD 27.77
Lesotho - USD 27.77
Liberia - USD 27.77
Libyan Arab Jamahiriya - USD 27.77
Liechtenstein - USD 27.77
Lithuania - USD 27.77
Luxembourg - USD 27.77
Macao - USD 27.77
Macedonia, Republic Of - USD 27.77
Madagascar - USD 27.77
Malawi - USD 27.77
Malaysia - USD 27.77
Maldives - USD 27.77
Mali - USD 27.77
Malta - USD 27.77
Marshall Islands - USD 27.77
Martinique - USD 27.77
Mauritania - USD 27.77
Mauritius - USD 27.77
Mayotte - USD 27.77
Mexico - USD 27.77
Micronesia, Federated States Of - USD 27.77
Moldova, Republic Of - USD 27.77
Monaco - USD 27.77
Mongolia - USD 27.77
Montenegro - USD 27.77
Montserrat - USD 27.77
Morocco - USD 27.77
Mozambique - USD 27.77
Myanmar - USD 27.77
Namibia - USD 27.77
Nauru - USD 27.77
Nepal - USD 27.77
Netherlands - USD 27.77
Netherlands Antilles - USD 27.77
New Caledonia - USD 27.77
New Zealand - USD 27.77
Nicaragua - USD 27.77
Niger - USD 27.77
Nigeria - USD 27.77
Niue - USD 27.77
Norfolk Island - USD 27.77
Northern Mariana Islands - USD 27.77
Norway - USD 27.77
Oman - USD 27.77
Pakistan - USD 27.77
Palau - USD 27.77
Palestinian Territory, Occupied - USD 27.77
Panama - USD 27.77
Papua New Guinea - USD 27.77
Paraguay - USD 27.77
Peru - USD 27.77
Philippines - USD 27.77
Pitcairn - USD 27.77
Poland - USD 27.77
Portugal - USD 27.77
Puerto Rico - USD 27.77
Qatar - USD 27.77
Romania - USD 27.77
Russian Federation - USD 57.85
Rwanda - USD 27.77
Saint Barthélemy - USD 27.77
Saint Helena - USD 27.77
Saint Kitts And Nevis - USD 27.77
Saint Lucia - USD 27.77
Saint Martin - USD 27.77
Saint Pierre And Miquelon - USD 27.77
Saint Vincent And The Grenadines - USD 27.77
Samoa - USD 27.77
San Marino - USD 27.77
Sao Tome And Principe - USD 27.77
Saudi Arabia - USD 27.77
Senegal - USD 27.77
Serbia - USD 27.77
Seychelles - USD 27.77
Sierra Leone - USD 27.77
Singapore - USD 27.77
Slovakia - USD 27.77
Slovenia - USD 27.77
Solomon Islands - USD 27.77
Somalia - USD 27.77
South Africa - USD 27.77
South Georgia And The South Sandwich Islands - USD 27.77
Spain - USD 27.77
Sri Lanka - USD 27.77
Sudan - USD 27.77
Suriname - USD 27.77
Svalbard And Jan Mayen - USD 27.77
Swaziland - USD 27.77
Sweden - USD 27.77
Switzerland - USD 27.77
Syrian Arab Republic - USD 27.77
Taiwan, Republic Of China - USD 27.77
Tajikistan - USD 27.77
Tanzania, United Republic Of - USD 27.77
Thailand - USD 27.77
Timor-leste - USD 27.77
Togo - USD 27.77
Tokelau - USD 27.77
Tonga - USD 27.77
Trinidad And Tobago - USD 27.77
Tunisia - USD 27.77
Turkey - USD 27.77
Turkmenistan - USD 27.77
Turks And Caicos Islands - USD 27.77
Tuvalu - USD 27.77
Uganda - USD 27.77
Ukraine - USD 27.77
United Arab Emirates - USD 27.77
United Kingdom - USD 27.77
United States - USD 57.85
United States Minor Outlying Islands - USD 27.77
Uruguay - USD 27.77
Uzbekistan - USD 27.77
Vanuatu - USD 27.77
Venezuela - USD 27.77
Viet Nam - USD 27.77
Virgin Islands, British - USD 27.77
Virgin Islands, U.s. - USD 27.77
Wallis And Futuna - USD 27.77
Western Sahara - USD 27.77
Yemen - USD 27.77
Zambia - USD 27.77
Zimbabwe - USD 27.77